Related Articles
Our Privacy Policy
1. Introduction 1.1 Must Have Tickets (“Us” or “Our” or “We”) provides software branded as Must Have Tickets that allows registered users who maybe event organisers and planners ( “You” or “Your” ) to advertise events, sell online tickets to events, ...
When do I receive my tickets?
Once you have completed your order and made payment, the confirmation email will be sent. A link in the confirmation will display your tickets. Alternatively you can login to your account and view all past orders and tickets.
How do I reset my password?
Visit the password reset page here and enter the email address you sign in with. An email will be sent to you, follow the links in that email to reset your password. Check your junk/spam folder also in case the reset email lands there. If you do not ...
Can I have a refund or exchange?
We can’t offer refunds if your event is going ahead on the date originally planned - You can try selling your tickets to another customer Generally we can't offer exchanges on tickets but some events will allow time/day changes if the event is over ...
Our Details
If you have any concerns or wish to contact us for any other reason please contact us by email at support@musthavetickets.co.uk or in writing to Must Have Tickets Ltd, c/o 33 Marryat Road, Norwich, NR7 9DF Must Have Tickets Ltd registered in England ...